Our Services
Three disciplined practice areas, each designed to address the specific technology risks facing Melbourne's boutique professional services firms. No generic solutions. No scope creep. Clear outcomes, fixed-price engagements.
Unified Communications — Yeastar Cloud VoIP
Replace legacy Telstra and Optus PSTN lines with a cloud phone system built for how professional services actually work.
Firms typically see a 50-60% cost reduction over legacy line rental and call charges. The Yeastar platform enables remote and hybrid work out of the box, with compliance-grade call recording and the Linkus mobile app for principals working from court, client sites, or home.
- 50-60% reduction in phone costs vs legacy PSTN
- Compliance-grade call recording for regulatory requirements
- Linkus mobile app — your desk phone on any device
- Remote and hybrid work enablement
Cybersecurity & ASD Essential Eight
Google Workspace security hardening aligned to the Australian Signals Directorate's Essential Eight framework — the standard your cyber insurer and regulator expect.
Cyber insurers now assess Essential Eight maturity before paying claims. The Notifiable Data Breaches scheme under the Privacy Act imposes real obligations on firms holding client data. Our Essential Eight Gap Assessment gives you a clear maturity rating and prioritised remediation plan. Our Security Uplift Project delivers the implementation.
- Essential Eight Gap Assessment — full audit with maturity rating
- Security Uplift Project — remediation to Maturity Level 2
- Cyber insurance readiness and claim defensibility
- Privacy Act and NDB scheme compliance
Operations & ERP — Odoo for Professional Services
Replace spreadsheets, manual billing, and disconnected tools with a single Odoo ERP platform configured for how law firms and accounting practices actually operate.
Most boutique firms we work with are running their practice on a patchwork of Excel timesheets, manual invoicing, and disconnected email threads. Odoo replaces that with integrated CRM, billing and WIP tracking, project management, and HR — with your data in one system and real-time visibility across the firm.
- CRM tailored to professional services pipelines
- Billing, WIP tracking, and matter management
- Project management with milestones and deadlines
- Google Workspace SSO and Yeastar CTI integration
How We Engage
Fixed-Price Projects
Every project engagement is scoped and priced upfront. No hourly billing surprises. You know the cost and deliverables before we start.
Ongoing Retainers
Our Secure, Secure + Operate, and Strategic Partner retainers provide continuous security maintenance, ERP administration, and advisory — per user, per month, with defined SLAs.
Roadmap First
We start with an assessment, not a sales pitch. Every engagement begins by understanding your current state, identifying the highest-risk gaps, and building a prioritised plan.
Not Sure Which Service You Need?
Start with a confidential consultation. We will assess your current phone costs, security posture, and operational workflows — and recommend only what your firm actually needs.